Privacy Policy

This Privacy Policy (“Policy”) is part of the Terms and Conditions of Service for users of the Tango Cloudwebsite. It explains how we collect, receive, store, aggregate, process, use, disclose, and share information of individuals and organizations (“Users”) when accessing or using our products and services provided through the Tango Cloudwebsite and other available interaction channels.This Privacy Policy may be amended or modified from time to time. Users are encouraged to visit and review this page regularly to stay updated with the latest changes. Tango Cloudreserves the right to revise, supplement, or modify the terms of this Policy at any time by publishing updates onTango Cloud’s official website and/or displaying them on the Tango Cloudplatform.By continuing to use our products and services after this Privacy Policy has been updated, Users signify their acceptance of the revised and updated version of this Policy.User Information refers to any data that can identify the User or be used to determine the User’s identity, as well as information related to or derived from the User’s use of our Services. This includes, but is not limited to, data such as name, nationality, phone number, payment and banking details, personal preferences, address, location, image, ID/passport information, date of birth, marital status, insurance information, criminal allegations, financial and transactional information, access history, and customer journey. Additionally, sensitive data such as race, health, religious beliefs, political opinions, biometric data, or other relevant information may also be collected when necessary.This Privacy Policy includes the following sections:
  • 1. Data and information we collect
  • 2. How we use User information
  • 3. How we share User information
  • 4. User access rights and choices
  • 5. Contact information
1. Data and Information We CollectTango Cloudcollects the User data necessary to ensure the operation and provision of products and services in compliance with legal requirements. Some information is optional, but failure to provide such data may affect the quality and user experience of our Services.2. How We Use User InformationUser information is used in accordance with this Privacy Policy and for specific purposes. We only use User Information when we have a valid legal basis to do so. Depending on the circumstances, we may rely on the User’s consent, the necessity to perform a contract with the User, to protect vital interests, or to comply with legal obligations. We may also process User data when it is in our legitimate interests or the interests of others, taking into account the User’s rights, expectations, and interests. We do not share User information with third parties for their direct marketing or other purposes unless permitted by applicable data protection laws.3. How We Share User InformationIn cases where User Information is transferred to anotherTango Cloud group company, third party, or law enforcement agency, we ensure the transfer complies with data protection laws. When required, we review the recipient’s security and privacy policies to ensure they meet or commit to standards equivalent to this Policy and relevant legal requirements.4. User Access Rights and ChoicesUsers are not obligated to provide any information to us; however, some information may be required for Users to access updates on our products, services, and events, or to use our platform effectively.Users may view, update, or delete certain information about their accounts and interactions with our Services. If Users are unable to access or modify their information directly, they can contact us for assistance. Before granting access or disclosing any information, we may request identity verification and details about the User’s interactions with us to ensure data protection and security.5. ContactWe are committed to protecting the privacy of collected data. For any questions or requests regarding your data, please contact us through the official channels available on our website or app.We will respond to User requests within 14 days and aim to resolve any issues within one month from receipt. If a matter is complex or there is a high volume of requests, we will notify the User that additional time is required and aim to resolve the issue within three months from the initial report.We may accept or reject a User’s request for legitimate reasons. For example, a request to delete transactional data may be denied if we are required by law to retain such data.